In order to diagnose desktop application on your Win computer please follow below steps:
- Go to Explorer and paste following address into the address bar “%userprofile%\AppData\Local\RemoteCamp”
2. Then create the new txt file called “debugmode2.txt” inside the folder
3. Next please close the RemoteCamp application
4. Run the application again and allow it to run for 5 minutes
5. Then copy the log.txt file from the same folder and send it to us!